Returns Policy
Did you change your mind? If you wish to exchange or return an item because maybe you need another size or dont want the item for whatever reason simply send it back in its original saleable condition, you are responsible for return shipping charges, and we will ship you a replacement with no additional shipping charge.
Did we make a mistake? Hey, these things happen.... If we make a mistake with your order, for example wrong item shipped or item sent is defective in workmanship then we will take care of return shipping, just drop us an email and we will give you instructions, and as soon as we receive the parcel back we will send you a replacement out with no extra shipping charge.
Please note the following limitations:
- Items must be returned within 14 days from purchase.
- Items that have been laundered or altered in any way cannot be accepted for exchanges or return.
- Unwanted returns must be sent back in saleable condition.
Where to send:
The Factory,
Sunday School Lane,
Chapel-en-le-frith,
High Peak,
SK23 0DZ

